Helpful Information

Helpful Information

The prices listed on this website are in US Dollars.  They exclude duties, sales tax and VAT. 

Caribbean Delivery Times & Costs +

Please select your Caribbean country from the list to view the relevant delivery times and costs.

International Delivery Times & Costs +

Please select your International country from the list to view the relevant delivery times and costs.

Barbados Delivery during COVID 19 Disruption+

During the current Government 'pause' caused by the COVID 19 virus, our store in Limegrove is not open.

At this moment in time we are offering a delivery service for our customers throughout Barbados with a charge of US$20 per delivery with a minimum order of US$100.00. 

You can order through this website and make the payment through the paypal link or you can call the Pure Source store in Limegrove on 271 8211.  In order to secure the safety of our staff and of our customers, deliveries will be Curb Side only.  Please can you make sure you enter your telephone details when ordering.

Taxes & Duties+

The product prices on this website are displayed exclusive of all tax and duties (VAT and/or sales tax).  When ordering on our website and arranging delivery to your country, you will be liable for all import duties and local sales tax.  It is necessary to pay these duties to release your order from customs.  Pure Source Ltd will not be responsible for any delay this may cause to your order.



Important Information+


Up until you finally submit your order for processing you will be able to correct any errors you have made on your order.  If your order has been submitted and you have discovered that you have ordered an item in error and would like to change the order, then please email us on with your order number and information as soon as possible.  If the order has been dispatched then unfortunately the change will not go ahead. 


Shipping Restrictions On Certain Products+

Due to restrictions in transporting hazadous and flammable items by air we are restricted in couriering products on this website that contain alcohol.  We can advise that Barbados Pick-Up is the only way to purchase these items.  Please select this option only if you intend to collect your order from our store in Limegrove.

Shipping Dates+

Once we receive your order the processing time can take up to 48 hours to dispatch.  However, we will endeavour to reduce this time where possible.  Orders placed at the weekend will begin processing the following Monday.  Orders placed during a Barbadian bank holiday will be processed the next day, providing this day is a week day.

Exchanges & Refunds

Returns can only be made on non-perishable items.  Unfortunately due to the issue of hygene, we are unable to accept the return on skin care, hair care and make-up products. If you wish to return an item that is non-perishable, then the return needs to be received within 14 days from the date of making your order.  Pure Source will not be responsible for the shipping cost of returned items that are not faulty.

If there has been an error in your order, or if your order has been received damaged, please email photographs of the products in question to along with information on your order number and we will arrange for the return and replacement of the order.


Payment on this site is currently facilitated by PayPal. You will be re-directed to the PayPal site to 'Log-In' and review the amount in your own currency before proceeding.  You will then be prompted to 'Pay Now'.  Once this has been completed you will be transfered back to the Pure Source site with your order and payment confirmation.

Pure Source uses Secure Socket Layer (SSL) technology to ensure that all information entered onto the site is safe and secure. SSL will encrypt and protect the data you send to us over the internet. You will see a padlock at the top of your browser to confirm that the SSL is enabled.  If you click on this padlock you will find out more about our certificate and registation.  All information you send will be secured from your webbrowser to our webserver. 

Pure Source is registered with Thawte a leading global certification authority.  To find out more visit



Job Opportunity

Pure Source is looking for an enthusiastic, responsible and hardworking individual to join our team. 


The candidate must:

• Understand the principles of organic and natural products and easily convey this information to the public
• Be able to work and converse closely with customers and the public on a professional level
• Be computer literate.  Must also fully understand and utilise spreadsheets, word documents, email and the internet
• Be articulate and have clear enunciation
• Think creatively and intuitively
• Be willing to sometimes work flexible hours
• Have an enthusiastic work ethic and participate in the efforts of a team

It is not essential but would be beneficial for the candidate if they:

• Have experience of working with international visitors
• Have a knowledge of marketing and experience of social media editing
• Have an awareness of global brands and markets
• Have administrative experience and/or experience in financial workings